* Terms & conditions:
Your chosen package must be paid in full upon receipt of your invoice; this will be prior to the initial consultation date.
Until payment has been received, a booking remains provisional.
Cancellation of an entire package with less than 48 hours notice from the initial consultation date will be chargeable at the "Puppy Follow Up Home Visit" rate of £40; the remainder of the package fee will be refunded.
Cancellation of an entire package with more than 48 hours notice from the initial consultation date will be chargeable at £10 administrative fee; the remainder of the fee will be refunded.
Rescheduled follow up appointments: with less than 48 hours notice from the initial consultation date will be chargeable at £30 (50% of the "Puppy Follow Up Home Visit" rate of £40).